Returns & Exchanges

At Lightcove Store, we want you to be completely satisfied with your home lighting and decor. If your purchase isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring all hardware, manuals, and protective materials are included to prevent damage during transit.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided by our system to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.