Frequently Asked Questions
Everything you need to know about bringing Lightcove home.
What is the typical shipping timeframe for furniture and decor?
Most in-stock items ship within 3-5 business days. Large furniture pieces may take 2-4 weeks for delivery depending on your location and the selected white-glove service.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Do you offer international shipping?
Currently, Lightcove Store ships to the contiguous United States and Canada. We are working on expanding our logistics to support more international destinations soon.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's tracking portal to monitor your shipment's progress.
Are your products covered by a warranty?
Yes, all our furniture pieces come with a one-year limited warranty covering manufacturing defects and structural integrity under normal residential use.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and financing options through Affirm to help you create your dream home on your own schedule.